SHIPPING
At EDITO, we take great pleasure in making our stunning products available to purchase from any part of the country. Whether you are located in a Metropolitan City, a bach by the beach, or a country house in the middle of nowhere — we will get it to you no matter where you are Nationwide. We work closely with our carefully selected shipping companies to offer a custom affordable freight rate unique to EDITO.
Great product prices + great freight prices = affordable, accessible international furniture and style delivered with love and care to your door.
PROCESS
When you contact us to secure a product and request a freight quote, our friendly Showroom team will be delighted to talk you through our products, answer any questions and then liaise directly with our shipping companies to obtain a dedicated freight quote for your specific location. We aim to provide this to you within the hour.
On your approval, we will process your order (inclusive of freight) and arrange all of the shipping details for you. We like to make this process a very enjoyable experience that is both super easy and stress free.
The details of your order and delivery will be summarised and emailed to you with the ETA of your purchase.
* Delivery times may vary depending on day of purchase, collection time and your location.
* We work closely with our shipping companies to achieve the very best and most convenient delivery times for you.
If you have any queries regarding your delivery, please contact our engaging and helpful Showroom team who will be more than happy to assist you.
PACKAGING
All of our products are packaged individually by our expert team with absolute care and attention to detail.
RETURNS
We are confident that you will love your new EDITO product.
In the unlikely event of delivery damage, please contact the EDITO team immediately on your goods arriving.
Our EDITO company policy is REPAIR // REPLACE // REFUND — we have you covered.
We are unable to offer exchange for change of mind, so please choose your product carefully!
*Please note, the cost to freight returns back to us is at the customer's expense and we are unable to refund delivery fees of the original purchase.